NBI Clearance Online 2025: Complete Step-by-Step Guide

Getting an NBI Clearance has never been easier, thanks to the online application system launched by the National Bureau of Investigation (NBI) in the Philippines. Whether you're applying for a job, traveling abroad, or completing government transactions, this comprehensive guide will walk you through every step of the NBI Clearance online application process in 2025.

The NBI Clearance Online system has revolutionized what was once a time-consuming process that required hours of waiting in line. Now, you can complete most of the application from the comfort of your home, saving time and avoiding the hassle of multiple trips to NBI offices.

What is NBI Clearance?

An NBI Clearance is an official document issued by the National Bureau of Investigation that verifies whether a person has a criminal record in the Philippines. It serves as proof that you either have a "clean record" or, if applicable, discloses any pending cases.

Why Do You Need NBI Clearance?

NBI Clearance is required for various purposes:

• Employment - Most employers in the Philippines require it to verify that applicants have no criminal record
• Visa Applications - Foreign embassies and immigration offices require it for background checks
• Government Transactions - Needed for passport applications, business permits, and licenses
• Educational Purposes - Some educational programs and institutions require it
• Personal Verification - Proof of good legal standing

NBI Clearance vs Police Clearance

Unlike a police clearance that only checks records within a specific municipality or city, the NBI Clearance checks across the entire Philippines, making it a more comprehensive and trusted nationwide background verification tool.

Requirements for NBI Clearance Application 2025

Before starting your online application, ensure you have the following:

1. Valid Government-Issued IDs (at least 2)

Accepted IDs include:

• Philippine Passport
• Driver's License
• UMID (SSS/GSIS)
• PhilHealth ID
• Postal ID
• PRC License
• Voter's ID or Certification of Registration
• BIR TIN ID
• Pag-IBIG ID
• National ID (ePhilID/PhilSys)
• Student ID with current registration card
• Senior Citizen's/PWD ID
• Seaman's Book
• PSA/NSO Birth Certificate (authenticated)

2. Active Email Address

You'll need a valid email address for account registration and receiving updates about your application.

3. Mobile Phone Number

Required for OTP (One-Time Password) verification during the registration process.

4. Payment Method

• Cash (if paying at partner payment centers)
• Credit/Debit Card (Visa/Mastercard)
• E-wallets (GCash, PayMaya)
• Over-the-counter payment at 7-Eleven, Bayad Center, or other partner establishments

5. Personal Information

Be ready to provide:

• Full name (First, Middle, Last)
• Birthdate and birthplace
• Complete address in the Philippines
• Civil status
• Parents' names and birthplaces
• Spouse details (if married)
• Educational attainment
• Occupation
• Physical characteristics (height, weight, complexion, identifying marks)

NBI Clearance Fee 2025

The official fee structure for 2025:

• NBI Clearance Fee: ₱130
• Online Service Charge: ₱25
• Total: ₱155

Note: Some payment partners may add a minimal convenience charge (₱5-₱10). The clearance is valid for one year from the date of issuance.

Free NBI Clearance for First-Time Job Seekers

Under Republic Act No. 11261, first-time job seekers in the Philippines can obtain their NBI Clearance for free. Additional requirements include:

• Barangay Certificate (with official letterhead, dry sealed, and signed by Punong Barangay)
• Oath of Undertaking (available at the barangay office)

Step-by-Step Guide: How to Apply for NBI Clearance Online

Step 1: Register on the NBI Clearance Website

For New Applicants:

1. Visit the official NBI Clearance website: https://clearance.nbi.gov.ph/

2. Click on "REGISTER" or "New Applicant"

3. Choose your registration type:

   • Regular Applicant - For those applying for the first time or without clearance from 2014 onwards
   • First-Time Job Seeker - For those applying for their first job (visit https://firsttimejobseekers.nbi.gov.ph/)

4. Fill out the registration form with:

   • Email address
   • Password (create a strong password)
   • First name, Middle name, Last name
   • Mobile number
   • Date of birth

5. Click "SUBMIT" or "REGISTER"

6. Check your email for the verification link

7. Click the verification link to activate your account

8. You may also receive an OTP via SMS - enter this on the website within 5 minutes

For Renewal Applicants:

If you have an NBI Clearance issued from 2014 onwards, you can simply:

1. Go to https://clearance.nbi.gov.ph/
2. Click "Renew Your NBI Clearance"
3. Sign in with your registered email and password
4. Follow the renewal process (skip to Step 2)

Step 2: Log In to Your Account

1. Return to https://clearance.nbi.gov.ph/
2. Click "SIGN IN"
3. Enter your registered email address
4. Enter your password
5. Click "LOG IN"

Step 3: Complete the Application Information Form

After logging in, you'll be directed to the Application Information page:

1. Fill out all required fields marked with an asterisk (*)

2. Provide accurate personal details:

   • Full legal name
   • Nickname (if any)
   • Civil status
   • Birthplace
   • Complete residential address
   • Citizenship
   • Father's full name and birthplace
   • Mother's maiden name and birthplace
   • Spouse information (if married)
   • Educational attainment
   • Occupation
   • Religion
   • Physical characteristics (height, weight, complexion)
   • Identifying marks (birthmarks, scars, tattoos)

3. Review all information carefully

4. Click "SAVE INFORMATION"

Pro Tip: Double-check your name spelling, birthdate, and other critical information. Errors will require a correction request at the NBI office, which can be time-consuming.

Step 4: Apply for Clearance

1. After saving your information, click "APPLY FOR CLEARANCE"

2. Select the purpose of your clearance:

   • Local Employment
   • Travel Abroad/Visa Application
   • Immigration
   • Business Requirements
   • Government Transactions
   • Personal Identification
   • Other purposes

3. Choose the valid IDs you will present during your NBI appointment (select from the dropdown list)

4. Click "I AGREE" to the terms and conditions

5. Proceed to the appointment scheduling section

Step 5: Schedule Your NBI Appointment

This is a crucial step - you must secure an appointment as walk-in applicants are not accommodated.

1. On your dashboard, you'll see a calendar interface

2. Select your preferred NBI branch/office from the dropdown menu

   • Choose a branch near your location
   • Consider less busy branches outside Metro Manila for shorter queues

3. Choose an available date

   • Available dates are highlighted (usually in blue)
   • Slots are typically available 1-2 weeks in advance

4. Select your preferred time slot:

   • Morning session: 8:00 AM - 12:00 PM
   • Afternoon session: 1:00 PM - 5:00 PM

5. Click "SUBMIT" or "CONFIRM APPOINTMENT"

6. You'll receive a Reference Number - save this!

7. Print or screenshot your Appointment Slip

Best Practice Tips:

• Avoid Mondays and Fridays - These are the busiest days
• Choose midweek mornings (Tuesday to Thursday) for shorter queues
• Book 1-2 weeks ahead to secure your preferred branch and time
• Arrive 30 minutes early on your appointment day

Step 6: Pay the Application Fee

You have several payment options:

Online Payment:

• Credit/Debit Card (Visa/Mastercard)
• GCash
• PayMaya
• Online banking

Over-the-Counter Payment:

• 7-Eleven stores
• Bayad Center
• SM Payment Centers
• Cebuana Lhuillier
• M Lhuillier
• Other partner payment centers

Payment Steps:

1. After confirming your appointment, proceed to the Payment section

2. You'll see your Reference Number and payment amount (₱155)

3. Choose your payment method

4. For online payment:

   • Enter your card/e-wallet details
   • Complete the transaction
   • Save the confirmation/receipt

5. For over-the-counter payment:

   • Take note of your Reference Number
   • Go to any partner payment center
   • Inform the cashier you're paying for NBI Clearance
   • Provide your Reference Number
   • Pay ₱155
   • Keep the official receipt

Important: Always keep your payment receipt! You'll need to present it at the NBI office.

Step 7: Visit the NBI Office on Your Appointment Date

What to Bring:

• Appointment Slip (printed or digital)
• Payment Receipt
• Two (2) valid government-issued IDs (the ones you selected during registration)
• Extra photocopy of your IDs (optional but recommended)

What to Wear:

• Dress appropriately
• Avoid wearing tank tops, sleeveless tops, or sportswear
• Semi-formal or smart casual attire is recommended
• Avoid wearing accessories that may obstruct facial recognition

At the NBI Office:

1. Registration Counter

   • Present your appointment slip and payment receipt
   • Staff will verify your information
   • Receive your queue number slip

2. Biometrics Section

   • Present your queue number and valid IDs
   • Staff will capture your:
     • Digital photograph (front and side view)
     • Fingerprint scans (all 10 fingers)
     • Electronic signature
   • This process takes 5-10 minutes

3. Verification/Hit Status Check

   • Your information will be checked against the NBI Criminal Database
   • If "NO HIT": Proceed directly to the Printing Section
   • If "WITH HIT": You'll be given a return date for interview and verification (usually 5-10 business days)

4. Printing/Release Section

   • For "No Hit" applicants, receive your printed NBI Clearance on the same day
   • Check all details on your clearance before leaving
   • Report any errors immediately

Step 8: Receive Your NBI Clearance

If No Hit:

• You'll receive your NBI Clearance within 15-30 minutes after biometrics
• The clearance is printed on special security paper
• Valid for one (1) year from date of issue

If With Hit:

• Return on the scheduled date
• Bring additional supporting documents
• Attend the interview at the Quality Control Section
• If cleared, receive your NBI Clearance after verification

What is an NBI "Hit"?

An NBI "Hit" occurs when your name matches someone in the NBI Criminal Database who has a pending case or criminal record. This doesn't automatically mean you have a criminal record - it simply means you share a similar name with someone who does.

Common Reasons for NBI Hit:

• Common Filipino names (e.g., Juan Dela Cruz, Maria Santos)
• Similar birthdate
• Similar birthplace

What to Do If You Get a Hit:

1. Don't panic - It's a common occurrence

2. Attend the scheduled interview date

3. Bring supporting documents:

   • Birth certificate (PSA-authenticated)
   • Valid IDs
   • Barangay clearance
   • Police clearance (optional)

4. Staff will verify your identity and differentiate you from the person with the record

5. If cleared, you'll receive your NBI Clearance after 3-5 business days

NBI Clearance Renewal Process

The renewal process is faster if you have a previous NBI Clearance from 2014 onwards:

1. Visit https://clearance.nbi.gov.ph/
2. Click "Renew Your NBI Clearance"
3. Log in with your credentials
4. Verify your existing information
5. Update any changed details
6. Select appointment date and branch
7. Pay the renewal fee (₱155)
8. Visit the NBI office on your appointment date
9. Present your old NBI Clearance and valid IDs
10. Complete biometrics capture
11. Receive your renewed clearance (if no hit)

Note: You must still personally appear for biometrics even for renewals. No representative is allowed.

Tips for a Smooth NBI Clearance Application

1. Double-check your information - Spelling errors can cause delays
2. Book early - Don't wait until the last minute
3. Choose less busy days - Tuesdays to Thursdays, morning slots
4. Arrive early - At least 30 minutes before your scheduled time
5. Bring extra IDs - In case of issues with your primary IDs
6. Save digital copies - Keep electronic copies of all documents
7. Check email regularly - For updates on your application
8. Avoid fixers - Only use official channels to prevent fraud
9. Dress appropriately - Follow the dress code for proper photo capture
10. Be patient - The process is faster than before, but queues may still occur during peak seasons

Frequently Asked Questions (FAQs)

1. How long is NBI Clearance valid?

NBI Clearance is valid for one (1) year from the date of issuance. Many employers and agencies require a clearance that is at least 6 months valid at submission, so plan accordingly.

2. Can I apply for NBI Clearance without an appointment?

No. The NBI strictly implements an appointment-only policy. Walk-in applicants are not accommodated. You must register online and secure an appointment slot.

3. Can someone else get my NBI Clearance on my behalf?

No. Personal appearance is mandatory. The NBI requires your physical presence for biometrics capture (photograph and fingerprints). Representatives are not allowed except for special cases (Filipinos abroad with authorized representatives).

4. What if I miss my appointment?

If you miss your scheduled appointment, don't worry - your payment remains valid. Simply log back in to your account and rebook another appointment slot at no additional cost.

5. How do I correct errors on my NBI Clearance?

If you find errors on your NBI Clearance:

1. Visit the NBI office where your clearance was processed
2. File a Correction Request
3. Bring supporting documents (birth certificate, marriage certificate, valid IDs)
4. Pay any applicable correction fees
5. Staff will verify, make corrections, and reprint your clearance

6. Can I get multiple copies of my NBI Clearance?

No. The NBI issues only one official copy per application. If you need additional copies, you must apply again following the same process and pay the application fee each time.

7. How long does the entire process take?

• Online registration and payment: 15-30 minutes
• At the NBI office (No Hit): 30 minutes to 2 hours
• With Hit status: 5-10 business days for verification

8. Is NBI Clearance accepted nationwide?

Yes. NBI Clearance is valid and accepted across all cities and provinces in the Philippines, by both private companies and government offices.

9. What's the difference between NBI Clearance for local and abroad purposes?

The clearance document is the same, but you'll select the appropriate purpose during application. Some countries may have specific requirements, so check with the embassy or institution requesting your clearance.

10. Can I apply for NBI Clearance if I'm currently abroad?

Yes. Filipinos abroad can apply through:

1. Philippine Embassy or Consulate in their country
2. Fingerprint card (NBI Form No. 5) from the embassy
3. Authorized representative in the Philippines
4. Mailed Clearance Section at NBI Main Office, Manila

Refer to your nearest Philippine Embassy for specific procedures.

Official NBI Offices and Contact Information

NBI Main Office:

• Address: NBI Clearance Building, UN Avenue, Ermita, Manila, Philippines
• Telephone: +63 2 8523-8231 Local 5465

Official Website:

• Main NBI Website: https://nbi.gov.ph/
• NBI Clearance Online: https://clearance.nbi.gov.ph/
• First-Time Job Seekers: https://firsttimejobseekers.nbi.gov.ph/

For Inquiries:

• Check the official NBI website for a complete list of NBI satellite offices nationwide
• Each regional office handles clearances for their respective areas

Alternative Option: NBI Clearance via MYEG PH

For added convenience, you can also apply or renew your NBI Clearance through MYEG PH (https://myeg.ph/services/nbi-clearance), a private partner that offers:

• Online application
• Home delivery of clearance (for renewals)
• Additional service fee applies

This option is ideal for busy individuals who prefer door-to-door service, though it costs more than the standard process.

Last Thoughts

Applying for NBI Clearance online in 2025 is straightforward and convenient. By following this comprehensive guide, you can navigate the process smoothly from registration to receiving your clearance. Remember to prepare all required documents, book your appointment in advance, and arrive on time at your chosen NBI branch.

The online system has significantly reduced waiting times and streamlined the entire process, making it easier than ever for Filipinos to obtain this essential document. Whether you need it for employment, travel, or any other purpose, securing your NBI Clearance is now just a few clicks away.

Ready to apply? Visit the official NBI Clearance website at https://clearance.nbi.gov.ph/ and start your application today!

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